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Frequently Asked Questions

  • How often should my chimney be cleaned?

    The National Fire Protection Agency (NFPA) recommends a yearly inspection and cleaning and repairs done as necessary. Free standing wood stoves or fire place inserts used to heat the home should be inspected and cleaned if needed every year. Regular open fireplaces need to be maintained and cleaned on a consistent basis as well. Usually a cleaning is needed for every cord of wood burned or at least 2-3 years.

  • How quickly can you respond to a service call?

    We generally will be in touch with you immediately.

  • When is the best time to have your chimney inspected?

    Spring and summer are the best times to have your chimney inspected. It allows us more time to inspect clean and do additional work if needed.

  • What areas do you service?

    We have two locations. Our Plymouth location covers the South Shore area, Plymouth and Cape Cod. Our Lakeville location covers the Taunton area, Lakeville, Middleborough and most of Southeastern Massachusetts.

  • How long will it take?

    Normal inspection and cleaning usually takes 45 minutes to an hour.

  • How often should my dryer vent be cleaned?

    Most dryer vents should be cleaned at least every two years or so. This depends on the length of your vent, how many turns and how often the dryer is used every week. Dryers that have short vents and little usage may be able to go longer than normal before being cleaned.